RN > VA > IT
2010: Registered Nurse
2015-present: Virtual Assistant / Online Advertiser / Consultant
✓ Rescued a UK-based e-commerce business from closure; the company remains operational to this day
✓ Scaled a clothing brand’s annual revenue to USD $1.5 million within two years
✓ Increased monthly sales of a health product business from USD $70,000 to USD $100,000
✓ Launched a two-product health brand online, generating USD $500,000 in sales within 14 months
2023-present: IT Support Engineer / Service Desk Officer
✓ Handled hundreds—possibly over a thousand—password reset requests via phone for a large government department with tens of thousands of employees
✓ Provided support for Microsoft Office products, including Outlook, OneDrive, SharePoint, and Teams
✓ Assisted electorate officers with remote data point patching
✓ Had the privilege of setting up office desks for the Speaker of the House and the Deputy Government Whip
✓ Assisted in setting up laptops for several Members of Parliament
✓ Helped a secondary school save tens of thousands of dollars on a major laptop purchase
