Launchpad

Break into IT and become a Level 1 IT Support Technician

Build the skills employers actually want — no certificate or degree required.

Modelled on real on-the-job IT support — drawn from hands-on experience across a large government department, internal corporate IT, and schools.

Skills

Microsoft 365 admin, Exchange, Entra ID, SharePoint, OneDrive

Active Directory

Windows 10, Windows 11

Windows server

Network printer

Customer service

Troubleshooting